This Privacy Policy explains how CN Appraisals ("we," "our," or "us") collects, uses, safeguards, and retains personal and confidential information when you visit our website, contact us, or engage us for jewelry appraisal or related professional services.
We collect personal and non-public information that is necessary to perform professional appraisal services. This may include your name, contact details (email, phone number, mailing address), appointment details, and information related to personal property assets submitted for appraisal. Depending on the scope of the engagement, this may also include tax identification information, transaction-related details, and information obtained from third-party sources as permitted by law.
When you browse our website, we may also collect limited technical data such as IP address, browser type, pages visited, and referral source for security, analytics, and performance improvement purposes.
Your information is used strictly for professional purposes, including scheduling and managing appraisal engagements, preparing appraisal reports, maintaining required work files, communicating with you, and complying with professional, legal, and regulatory obligations. Website usage data may be used to improve site functionality, performance, and security.
We process personal information based on one or more lawful grounds, including your consent, the necessity of processing to perform an appraisal contract, and our legitimate interest in operating and improving our professional services. As mandated by law, CN Appraisals complies with the privacy requirements of the Gramm-Leach-Bliley Act (15 U.S.C. Subchapter I, Sections 6801–6809), as well as applicable USPAP and NAJA ethical standards.
All information contained in appraisal reports and associated work files is treated as confidential. We do not sell or disclose client information to unaffiliated third parties. Access to personal information is strictly limited to CN Appraisals and is not permitted without the client’s written authorization, except where disclosure is required or permitted by law.
Unaffiliated third parties, such as federal or state tax authorities or regulatory bodies, may only access information as allowed under applicable law. Trusted service providers who support essential functions (such as secure data storage or website hosting) may have limited access, subject to confidentiality obligations.
CN Appraisals is committed to safeguarding client information. Physical, electronic, and procedural safeguards are in place to protect against unauthorized access, disclosure, loss, misuse, or alteration. While reasonable measures are taken, no method of transmission or storage can be guaranteed to be completely secure.
Appraisal reports, work files, and related client information are retained in accordance with USPAP requirements, the NAJA Code of Ethics, and applicable legal standards. Records may be stored in physical or electronic form, including secure office file storage, for a minimum period of five (5) years or longer where required.
Should a client require enhanced security arrangements beyond standard practices, alternative storage options may be discussed and may be subject to an additional fee. After the required retention period has elapsed, records are destroyed or de-identified in a manner consistent with maintaining ongoing confidentiality.
You may contact us to request access to, correction of, or updates to your personal information. Subject to applicable law and professional recordkeeping requirements, you may also have rights to request deletion or restriction of processing. We will respond to reasonable requests in accordance with legal and ethical obligations.
Our website may use basic cookies or analytics tools to understand how visitors interact with the site. You may adjust your browser settings to limit or block cookies, though some site features may not function as intended.
Our website may contain links to third-party websites that operate independently of CN Appraisals. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Our services and website are not directed to children, and we do not knowingly collect personal information from individuals under the age of 18.
This Privacy Policy may be updated periodically to reflect changes in legal requirements, professional standards, or business practices. Any updates will be effective upon posting and indicated by a revised "last updated" date.
If you have questions or concerns about this Privacy Policy, our confidentiality practices, or how your information is protected, please contact us using the details provided on our Contact page.
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